You can return any product you buy from Kauseffekt within 7 days from the day of delivery. Products that are being returned may not be worn, washed or damaged.
After notifying us you can ship the product(s) you want to return. Please note that shipping cost will paid by the customer in the case of return.
Return Address: Kauseffekt Tekstil Limited Sirketi
Anka sok no 2., Mashattan sitesi A4 apt:28, Maslak, 34485, Istanbul – Turkey
We cannot take responsibility for items damaged or lost in the return transit. All shipments returned to us due to an incomplete/invalid shipping address are subject to a return shipping fee. Kauseffekt is not responsible for return-to-sender fees. As a precaution, please make sure that all information under shipping is correct before finalizing your order.
If you are not happy with the goods because of any damage, do not accept the package and claim a report. Under the circumstance the return shipping cost will be our responsibility.
However the customer must take full liability for any parcels returned to us due to unpaid customs charges. Postal charges, return shipment costs, custom charges and handling fees will all be credited from your refund.
Our conditions for returning products are as follows;
To arrange a return you should send an email to firstname.lastname@example.org and let us know which products you want to return.
The product you want to return should be shipped unworn and unwashed. The product should be packed without any damage in their original packaging and then be returned to the return address provided above.
If the return of the product is completed and processed we will notify you by email. The price of the product will be refunded in the same way as your initial payment. Please note that shipment cost will be credited from your refund.